FAQs

Frequently Asked Questios

Both our Lairmar and Amber stones are 100% natural and have not been treated in any way by heat or colour.

Our main location and where we create all these beautiful pieces is in El Valle, Hato Mayor in the Dominican Republic. We also have a location in Canada and we can ship from both locations.

At this time we do not personalize orders, however on occasion we are able to do a custom order. Contact us directly via email or telephone and we will be happy to see what we can do for you.

All our packages already come beautifully wrapped and we are more than happy to include a card with your message if you choose the gift option from our store.

If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate your request as soon as possible, usually within the same day.

We do have different sizes available on select pieces which should appear in a drop-down selector in the product details. If you do not find the size you need and would like the ring sized to fit, we recommend you consult your local jewler for resizing options. You can also have a ring guard placed inside of the band to secure it in place. We do not offer engraving options.

We have an easy-to-use digital ring size chart that you can print out at home to measure your fingers. Please click here for our chart.

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