All our purchases include Free Standard Shipping / tracking number will be provided.
An express delivery option is available at checkout for last-minute purchases.
All orders are processed for shipping the following business day.
Standard Shipping Times
Canada: 1 - 3 shipping days
USA: 4 - 7 shipping days
International: 6 - 10 shipping days
Unfortunately, we are unable to deliver to PO boxes or APO/FPO addresses at this time.
Returns and Exchanges
If you find yourself dissatisfied or required to change your purchase in some way, you are entitled to request a refund.
Larimar Creations is able to refund merchandise purchases within 14 days of delivery. In order to be a valid return, the product must be sent back to Larimar Creations in its original package. There must be no signs of use, abuse or misuse of any kind. The ordered product must be returned to us by Certified Mail.
Once the product has been deemed an eligible return, Larimar Creations will refund the customer the money spent on the returned products minus shipping and packaging. We advise you to make every reasonable effort to ensure the delivery of the returned goods. If the refund request is approved, the funds will be distributed to the User within 7 days of the refund request. Any item deemed unsuitable for resale due to different packaging, misuse, alterations or damage will not be accepted by Larimar Creations and will be returned to the customer. If you wish to exchange the item for another product please contact us. You may be required to pay duties, taxes and other applicable fees during the exchange process, and said exchange depends on the available stock at Larimar Creations. Please note that custom made items cannot be refunded or exchanged as they are made specifically at your request.
If you are returning an item you have received as a gift, you may return said item in exchange for store credit, which will be credited toward a purchase you can make through the online store within one year of exchange. You will be responsible for paying any additional cost differences, shipping costs or other applicable fees. For any further inquiries about these or any other policies we have, please don’t hesitate to contact us
Changing your Mind
It is okay to change your mind. We are happy to exchange or refund your order. However, we must be informed within 14 days of receiving your items. If you are willing to return or exchange some of your items please send them to the following address:Larimar Creations Returns
For correspondence please use firstname.lastname@example.org
If your original purchase included a promotional item subject to minimum purchase requirements, e.g., a Gift with Purchase, the promotional item must also be returned (in new and unused condition) in order to be eligible for a full refund. Otherwise, the returned item will be eligible for store credit only.
Please note that for returns or refunds, the shipping costs will be covered by the buyer.
The buyer must use registered / track-able shipping services and inform Larimar Creations with the tracking number.
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